Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
Before
After
Before
After
Before
AfterThe CleanRun Air Duct Cleaning New Braunfels Guarantee
We stand behind every duct cleaning job in New Braunfels with a written guarantee, not a handshake. Our 365-Day Done Right Promise means that if the work isn’t right, we make it right - backed in writing on every job, not buried in fine print or subject to a manager’s mood that day. Since 2013, we’ve served more than 52,000 homes, and every single one received a written price before work started and a documented photo record when the crew left. That’s not marketing language. That’s Haven Standard Clause 1, and it’s how we operate in New Braunfels, period.
What’s Covered
- Workmanship on every duct run. We guarantee that each supply and return duct run - the individual pathways that carry conditioned air from your HVAC unit to each room - receives complete negative-pressure extraction (vacuuming with sealed suction to prevent debris escape) and rotary brush contact where the duct material allows it.
- Parts handling with zero damage. We cover any damage caused by our technicians to registers (the vent covers you see in each room), plenum connections (the central distribution box attached to your furnace or air handler), or surrounding drywall during normal service operations.
- Cleanup that leaves no trace. Our crews carry drop cloths, shoe covers, and HEPA-filtered vacuums for post-job cleanup; we guarantee your floors, walls, and furnishings look the same when we leave as when we arrived.
- On-time arrival with name-identified technicians. Haven Standard Clause 3: Verified Crews means your technician is background-checked, uniformed, and identified by name before arrival - not an unidentified subcontractor who may or may not show.
- Honest pricing with no invoice surprises. The written price we deliver before any work starts is the price you pay; there is no scenario where a “discovered problem” doubles the bill after panels are off.
Our Satisfaction Promise
If something about the job isn’t right, we make it right. Here’s how that actually works for a New Braunfels homeowner.
First, call us at (830) 549-6847. A live person answers, 24/7, and your call gets logged with a ticket number. We don’t make you navigate a phone tree to reach someone who can authorize a return visit. Tomas Reyes, our owner, reviews every satisfaction concern personally within one business day.
Second, we return to your home at no charge to inspect the work against your documented photo record - the before-and-after images of every duct run that you received as part of your standard job record. We compare what the camera showed to what you experienced. If the extraction was incomplete at a specific register, if debris was dislodged but not fully removed, or if a seal failed after our crew left, we identify it with you using the same photos you have in hand.
Third, we fix it. No “store credit.” No “we’ll knock 15% off your next service.” The correction happens at our expense, on our time, with the same Rotobrush, Nikro, or Abatement Technologies equipment we used the first time. If the correction requires additional access or materials, that’s our cost, not yours.
This is the 365-Day Done Right Promise, and it runs from the date of service, not from when you first notice the issue. The guarantee transfers if you sell your home during that period - the new owner can invoke it with your job record number.
BeforeAfterLicensed & Insured Backing
A written guarantee is only as solid as the company behind it. CleanRun Air Duct Cleaning New Braunfels is licensed and insured, which means there’s a real policy backing our promise, not just a website statement. If a technician is injured in your home, our workers’ compensation coverage responds. If accidental property damage occurs during service, our general liability policy responds. You don’t get a bill for our problems.
Our license number is published on this page, not buried in a footer you need a magnifying glass to find. That matters because in New Braunfels, and throughout Comal County, unlicensed operators routinely advertise duct cleaning without carrying the coverage that would actually protect a homeowner if something went wrong. We’ve seen it in neighborhoods from Old Town to River Chase: a low introductory price, no written scope, no photo documentation, and when the customer calls back with a concern, the number is disconnected.
Insurance and licensing are the structural guarantee behind our 365-Day Done Right Promise. They mean we can afford to make it right when we need to, and that we’ve been vetted by the state of Texas to do this work legally in your home. Combined with the documented photo record, the written price before work starts, and the Free Second Opinion on any competitor’s written estimate, it’s a guarantee system we’ve built deliberately since 2013.
Call (830) 549-6847 for an exact quote on your New Braunfels home - estimates are free, and you’ll receive a written price before any work starts, guaranteed under Haven Standard Clause 1.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning New Braunfels, serving New Braunfels since 2013.