What New Braunfels Homeowners Say About CleanRun Air Duct Cleaning New Braunfels
Reviews matter because they’re the only marketing we don’t write ourselves. In New Braunfels, word spreads fast between neighborhoods - a crew that tracks red Comal County clay through a River Road home doesn’t get a second chance. We’ve built our reputation one written price, one photo record, one duct run at a time since 2013. The testimonials below come from actual jobs in actual New Braunfels homes, with details you can verify because we document every one.
Recent Reviews
“The plenum - the big metal box above the furnace - was packed with construction debris from when the house was built in 2019. Tomas showed me the camera feed before they touched anything. Written price was $340 for the whole system, no per-vent add-ons. When they finished, I got a photo record of every duct run, including the main return that had a 2-inch mat of drywall dust. Haven’t smelled that ‘new house’ chemical odor since.”
Michelle Q.
Gruene, New Braunfels
“We bought a foreclosure off Common Street with a 14-year-old HVAC system. The previous owners had three dogs and apparently never changed a filter. The Rotobrush camera showed the first elbow in the master bedroom duct run was 60% blocked with compacted pet hair - doing more filtration work than the filter itself. CleanRun quoted $295 in writing before the van doors opened. Documented Photo Record showed the same elbow clear afterward. Dryer vent was another $85, also with before-and-after shots.”
Megan L.
Downtown New Braunfels
“I got a $79 coupon flyer for duct cleaning and almost fell for it. Called CleanRun for their Free Second Opinion instead. Tomas walked me through Haven Standard Clause 1: written price before any work starts. Their number was $320 for our 2,100 square foot ranch in Oak Run, but it included the plenum, all duct runs, registers, and the photo documentation. The coupon company couldn’t produce a written total when I pressed them. CleanRun’s crew was uniformed, background-checked under Haven Standard Clause 3, and identified by name before arrival.”
Nicole D.
Oak Run, New Braunfels
“After the February 2023 freeze, our HVAC was running constantly but the house never felt right. CleanRun found the flex duct in the attic had pulled loose from the main trunk - conditioned air was dumping into the insulation. They resealed the connection with mastic, not duct tape, and ran negative-pressure extraction on the whole system. Written price was $385 for duct repair and cleaning together. The photo record included the disconnected run and the sealed joint. Our summer electric bill in New Braunfels dropped $47 the first month.”
Nisha P.
Morningside, New Braunfels
“I manage a rental property near Canyon Lake High School. Between tenants, I needed the ducts cleaned and documented for the lease agreement. CleanRun delivered a written scope and price before scheduling: $310 for the full system, including sanitizing with a trade-grade product I could look up myself. The photo record went straight to my property file - every register, every duct run, time-stamped. No argument from the outgoing tenants about pre-existing conditions because the documentation was right there. This is how I handle all four of my New Braunfels properties now.”
Michelle Q.
Canyon Lake area, New Braunfels
“My husband wanted to DIY our dryer vent after the lint alert kept triggering. I called CleanRun because the vent runs 18 feet through the wall to the roof jack - that’s height work and confined space, not a weekend project. They quoted $95 in writing, used a Nikro rotary brush system that pulled out a bird nest and what looked like three years of compressed lint. Photo record showed the vent clear to the roof cap. The 365-Day Done Right Promise meant if the alert came back, they’d return. It hasn’t. Worth every dollar for the safety alone.”
Megan L.
Solms, New Braunfels
Why Customers Trust Us
These reviews repeat the same patterns because our system doesn’t change. Haven Standard Clause 1 means a written price before any work starts - not an estimate, not a range, a number you agree to while the panels are still on. Haven Standard Clause 3 means verified, background-checked, uniformed crews identified by name before they arrive at your New Braunfels home. The Documented Photo Record isn’t a bonus; it’s standard on every visit, every duct run, since our first job in 2013.
The 365-Day Done Right Promise backs it in writing. If the work isn’t right, we make it right. Not a policy subject to manager approval. A written guarantee on every job.
Our equipment roster includes Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, and Guardsman - brands you can look up, specifications you can verify. We name them because we have nothing to hide.
We’ve served 52,000 homes since 2013. Many of them are right here in New Braunfels, from Gruene to Oak Run to the Canyon Lake corridor. The call is answered by a live person, and the price is delivered in writing before we touch a single register.
Call (830) 549-6847 for your written quote. Estimates are free, and we’ll put our number next to any competitor’s written estimate at no charge.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning New Braunfels, serving New Braunfels since 2013.