Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
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Before
AfterVideo Inspection in New Braunfels, TX
Duct video inspection is exactly what the name says: a small camera travels through your duct system and records what’s inside, so you can see the condition of every run before anyone quotes you a dollar of Air Duct Cleaning services or repair work. In New Braunfels, where cedar, oak, and live-oak pollen seasons stack on top of each other and homes in Gruene, Creekside, and River Chase regularly push 20 years without a duct inspection, that visual record is usually the first honest look a homeowner gets at what’s been circulating through their HVAC system. At CleanRun Duct Repair & Cleaning, video inspection is not an upsell – it’s the first step of every job, documented in writing before a single price is agreed to.
If you’ve been quoted a cleaning without anyone mentioning a camera, call us at (830) 549-6847. We’ll put a written price in front of you before anything else happens. That’s Haven Standard Clause 1, and it applies to every job we do, including inspections.
Video inspection is a core part of how we handle Air Duct Cleaning in New Braunfels – because the camera decides what work is actually needed, not the other way around.
When You Need Video Inspection
Some situations make video inspection the obvious starting point. Others are less obvious but just as important. Here’s what we see regularly in New Braunfels homes:
- You bought the house after 2015 and have no duct records. Most sellers don’t transfer HVAC service records. Without documentation, you have no idea what’s in those ducts – and in newer Canyon Lake Road-area subdivisions, builder-grade ductwork sometimes goes in dusty and stays that way.
- Your energy bills climbed without an obvious cause. A 3-inch debris accumulation at the first elbow off the plenum (the main distribution box above your air handler) can restrict airflow enough to push runtime up by 15-20%. The camera shows exactly where the restriction is sitting.
- You’re smelling something musty when the system runs. That smell has a location inside the duct system. Video inspection finds it – whether it’s a failed joint, a collapsed flex-duct section, or biological growth at a low point where condensation collects. In New Braunfels, high summer humidity and older homes without vapor barriers make low-point moisture common.
- A contractor mentioned mold, rodents, or damage but didn’t show you photos. Any serious finding should come with visual evidence. If it wasn’t documented, bring us the written quote and we’ll inspect and put our own findings in writing next to it – no charge for the second opinion.
- The HVAC was recently replaced but the ducts weren’t touched. A new air handler connected to 15-year-old ductwork lined with debris is a common situation in Solms Ranch and Heritage subdivision homes. The new equipment pushes that material harder, not cleaner.
- Renovation work was done on the home. Drywall dust, insulation fibers, and construction debris enter duct openings during remodels. We’ve pulled inspection footage from Gruene-area craftsman homes showing full register boots packed with drywall compound that had hardened over years.
Our Video Inspection Process
Every inspection follows the same sequence. Nothing gets skipped because the job looks easy, and nothing gets added to the written scope without footage to back it up.
- Written price before the camera moves. Before we open a single register cover, you receive a written inspection price. Haven Standard Clause 1 is not conditional on job size or home age. The number is on paper – or on a digital work order you can read on your phone – before any work begins.
- System map and access point identification. The technician walks the home, locates every supply and return register, identifies the plenum location, and maps the duct runs. In two-story New Braunfels homes, especially those built in the mid-2000s in areas like Veramendi or Kensington Ranch, multi-zone systems require careful mapping before the camera goes in.
- Camera insertion and full-run documentation. We use a professional-grade inspection camera – the same category of equipment used by Rotobrush-certified technicians – to travel each duct run from the register back toward the plenum. Every run gets recorded. Not spot-checked – recorded. Footage is timestamped and tied to the specific run in your job record.
- Findings documented in plain language. As the camera moves, the technician notes what’s present: debris type and estimated depth, joint condition (separated, loose, taped correctly, or missing tape), any visible pest activity, standing moisture indicators, flex-duct collapse, or insulation displacement. “The camera showed a 2-inch sediment layer starting 4 feet in from the living room supply register” is the kind of note that goes into your job record. Not “your ducts were dirty.”
- Written scope delivered before any cleaning quote. Once every run is documented, you receive a written scope of what was found and what, if anything, needs to happen. If the system is in good shape, we say so – in writing. If cleaning is needed, the price for that work comes with the footage that justifies it. No camera-less estimate from this crew.
- Before-and-after photo record included as standard. If you proceed with cleaning or repair based on the inspection findings, every duct run gets photographed before negative-pressure extraction begins and again after. That documented photo record – showing the inside of each run, before and after – is delivered to you as part of the standard job record. CleanRun has operated this way since 2013, on all 52,000-plus homes served.
BeforeAfterVideo Inspection Pricing in New Braunfels
Video duct inspection in New Braunfels typically runs between $95 and $175 for a standard single-story home with one HVAC system and 10 to 14 duct runs. Two-story homes or systems with a secondary air handler – common in larger homes in River Chase and Havenwood – generally fall between $150 and $250 depending on total run count and accessibility.
What moves the price:
- Number of duct runs. More runs take more camera time. A 1,400-square-foot home on Gruene Road has a different run count than a 3,200-square-foot two-story in Kensington Ranch.
- Duct accessibility. Attic-mounted ductwork in New Braunfels homes is common, and summer attic temperatures here regularly exceed 140 degrees. Runs located in tight attic corners or below-slab chase systems require additional time.
- System configuration. Homes with zoned systems, UV air treatment components (like Honeywell or Aprilaire air quality modules), or non-standard plenum configurations take longer to map and inspect correctly.
- Bundled vs. standalone. When inspection is the first step of a cleaning job, the documentation is built into the overall written price. As a standalone diagnostic – for a second opinion on a competitor’s findings, for example – it’s priced separately and clearly.
The written price is on paper before the camera is out of the case. Call (830) 549-6847 and a live person will answer – we’ll give you a price range specific to your home size and system configuration before you schedule anything.
What the Camera Actually Shows – And What That Means for Your Home
Most homeowners in New Braunfels have never seen the inside of a duct run. Once they do, the inspection footage usually tells one of three stories.
The first story is a clean system. Insulation intact, joints secure, no debris accumulation past a thin surface layer at the registers. We see this occasionally in newer builds or homes where the previous owner maintained a dense-media filter consistently. When that’s what the camera shows, we say so in the written report and recommend the next inspection interval. No cleaning, no repair, no upsell.
The second story is predictable accumulation – a mix of fine particulate, pet dander if animals are in the home, and the cedar fiber that settles into every New Braunfels HVAC system during January and February cedar fever season. This is the most common finding in homes between 7 and 15 years old, and it’s what Air Duct Cleaning Near Me in New Braunfels, TX standard negative-pressure extraction with Nikro or Rotobrush rotary contact cleaning is designed to address. The camera shows you exactly how dense the buildup is, and the written scope shows you exactly what extraction will cost.
The third story is something that needs attention before cleaning even starts: a separated joint at a plenum connection, a collapsed section of flex duct, or evidence of pest activity at a boot. These findings are exactly why inspection has to come before cleaning. Running negative-pressure extraction through a separated joint pulls conditioned air into a wall cavity, not out of it. The camera finds the problem. The written scope prices the repair. You approve or don’t – on paper, before anyone picks up a tool.
We’ve seen all three stories inside New Braunfels homes since 2013. The footage decides which one applies to yours.
Video Inspection and the H.A.V.E.N. Standard
CleanRun operates under the H.A.V.E.N. Standard on every job in New Braunfels. For an inspection visit, that means specific things the customer can hold us to:
- Haven Standard Clause 1: Written price before any work starts. The inspection price is on paper before the camera is unpacked.
- Haven Standard Clause 3: Verified Crews. The technician arriving at your home is background-checked, uniformed, and identified by name before they arrive. Tomas Reyes leads every job to the same standard.
- Haven Standard Clause 4: Documented Evidence. Every run is recorded. The footage is yours. If you want a copy, ask – it’s part of the job record.
- 365-Day Done Right Promise: If the inspection documentation is incomplete or the findings as described are not accurate, we make it right. That’s in writing on the job order, not a verbal reassurance subject to how the manager feels that day.
FAQs – Video Inspection
How much does duct video inspection cost in New Braunfels?
Duct video inspection in New Braunfels runs $95-$175 for most single-story homes with one HVAC system. Two-story homes or those with multiple air handlers typically fall in the $150-$250 range. The written price is confirmed before any work starts – that’s not optional, it’s how every CleanRun job works. Call (830) 549-6847 for a specific range based on your home’s square footage and system layout.
Can you inspect just one section of ductwork, or does it have to be the whole system?
We can inspect a specific section if you have a targeted concern – say, a musty smell coming from one supply register in a back bedroom, or a suspect joint behind a wall in a Gruene-area home. That said, a partial inspection only documents what the camera reaches. If you want a full picture of system condition, a complete run-by-run inspection is the only way to get one. We’ll quote both options in writing and you decide.
What happens if the camera finds something serious, like mold or pest damage?
The finding is documented in writing – described specifically, not vaguely – and photographed. We then provide a written scope for what remediation or repair would cost, broken out line by line. No work starts without your written approval of that scope. If the finding is outside what standard duct cleaning covers, we’ll tell you that in writing too, including what type of contractor you’d need. The footage is yours either way.
Is video inspection included in a standard duct cleaning, or is it a separate charge?
At CleanRun, pre-cleaning inspection documentation is built into how we scope and price every cleaning job – the camera goes in before extraction starts, not as a separate line item. If you want a standalone inspection with no Commercial Duct Cleaning – as a diagnostic, or as a second opinion on another company’s quote – that’s priced and quoted separately, with a written number before we arrive. Either way, you know the price before the truck leaves our lot.
Ready to See What’s Inside Your Ducts?
If you’re in New Braunfels – whether you’re in a newer build in Veramendi, a resale in Creekside, or an older home near the Guadalupe River corridor – and you’ve never had a documented camera inspection of your duct system, the starting point is a written price and a camera. That’s it. Call CleanRun at (830) 549-6847 and a live person will answer. We’ll discuss your home’s size and system, give you a specific price range before you commit to anything, and schedule a time that works. The footage from your inspection is yours, the written scope is yours, and if the work isn’t right, the 365-Day Done Right Promise is yours too – in writing.
For the full picture on what happens after the camera comes out, visit our home page or read about the complete process on our Air Duct Cleaning in New Braunfels page.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning New Braunfels, serving New Braunfels since 2013.